Ordering & Delivery

  • Orders are processed Monday to Friday (excluding Bank Holidays).
  • We aim to process your order within 48 hours of the order being placed and delivery is normally on a 48 hour delivery service. Orders placed on a weekend will be processed the next working day.
  • If you have any special requirements for delivery please add a note to your order during checkout process.
  • The minimum order is £100 plus carriage, and the carriage charges are as follows:
    • £7.50 UK Mainland
    • £12.50 Northern Ireland, Scottish Highlands, Channel Isles, Isle of Wight, Isle of Man.
    • £15.00 Republic of Ireland.
  • Carriage is free on orders over £200 (pre vat) to UK mainland, and £300 to Northern Ireland, Scottish Highlands, Channel Isles, Isle of Wight and Man. £500 for the Republic of Ireland.
  • We have a team of friendly sales agents across the UK and Ireland who can come and see you and discuss our products if a visit is required please contact us and this can be arranged.
  • We are always looking for ways to improve our service. If you'd like to make any suggestions or comments, please email at sales@heartofthecountryltd.co.uk.
  • If you have any further questions or queries please look at our FAQ section.