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7 Nov

Change to Sales Policy

As of 1st January 2019 Heart of the Country will no longer permit the sales of their products on Amazon or eBay.  The decision has not been taken lightly as we understand these eCommerce platforms are a useful income generator for many of our customers.  However after pressure from the manufacturers of our products and complaints from our bricks and mortar retailers we have made the decision to issue a full ban on Amazon and eBay sales.

The most significant factors in this policy change are as follows:-

  • Pressure from both Greenleaf and Bridgewater Candle Company manufacturers
  • Amazon and eBay sellers offering products internationally which breaches Heart of the Country’s distribution agreement
  • Bricks and mortar retailer complaints
  • Price war seeing unsustainable low retail pricing

We will cease trading with any retailer selling products on these platforms after the 1st January 2019.

If you would like to discuss this further please contact the office on 010543 481612